Our values
What matters to us
Six principles have guided every project we have delivered for more than 15 years. They are more than words on a website — we follow them whenever we manage a network, perform a backup or speak with your team. Below, you can see exactly what they mean for you in practice.
Personal approach
An individual approach to every client.
Whether it concerns the way we communicate, the software you use or how services are configured, we treat every client individually. We do not force you into a standard template; we adapt to your processes and learn to work with the tools you use.
Security and backup
A system for data backup and monitoring.
The security of your data is our highest priority. We have developed a backup and backup-monitoring system designed to prevent data loss. Whether your data needs to be backed up locally, to the cloud or to a geographically separate location, we know how to implement it so you can truly have peace of mind.
Clear communication
Straightforward communication and jargon-free explanations.
Clear communication is fundamental to our services. With us, you always know that someone is looking after your technical environment. You will no longer have to deal with a technician who is grumpy or difficult to understand.
Innovation and a proactive approach
Tracking trends and testing solutions.
We enjoy keeping up with the latest trends in the effective use of IT. We test them and bring our clients only refined, reliable solutions that improve quality, speed or cost efficiency. We do not wait for something to break. We stay one step ahead.
Professionalism
Honest work and regular monitoring.
Professionalism is a core value at Zoom IT. We care about delivering honest work that we can stand behind. We take responsibility for what we do, regularly evaluate the quality of our services and use feedback to improve them.
Speed
We respond to your request within two hours at the latest, typically much sooner.
We respond quickly. If a problem can be resolved remotely, we begin working on it within two hours of your request at the latest — typically much sooner in practice, often just minutes after it is reported.
Would you like to learn more about our approach?
We’ll be happy to arrange a no-obligation meeting and discuss how we can help.